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Repairs on your jewellery
We will fix your broken jewellery. Have you experienced a jewellery tragedy? We’re here to make it better. Repairs of every kind are welcome. Show us what you have and we will tell you what can be done. No job is too small, however, it is important to note that not all jewellery can be repaired. There are some pieces that may simply need to go to rest in jewellery heaven. Normal turn-around on repairs is between 1 and 2 weeks.
Repairs on our jewellery
Like your favourite pair of jeans that have become worn out at the knees, over time your jewellery will deteriorate and need a ‘patch job’ too. If your purchase requires repair due to a defect in materials or fabrication, it will be done free of charge. Pieces of jewellery from our store that have deteriorated over time with normal wear may be subject to normal repair prices.
Alterations on your jewellery
Alterations and transformations are a great way to update jewellery that you haven’t worn in years. We love bringing old jewellery back to life. Have you collected all of your lost earrings, hoping that a match might show up one day? Let us turn them into a charm bracelet…full of memories. Maybe you wear clip-on earrings but can never find anything fun…we can alter a pair of pierced earrings for you. We will work on your existing jewellery and alter it to suit you better.
Our staff is attentive and our jewellery designers are on-site, and are able to make quick and easy alterations to our pieces to make them just right for you. A different length, a different colour, a different type of clasp….you name it. Our specialty is in creating jewellery and a shopping experience that is “custom made” for you. Our jewellers will make sure things fit just right. ‘Big’ wrists and ‘funny’ earlobes welcome.
Reproductions
We can reproduce a piece of jewellery for you. We can make a reproduction from a photograph, or make a mold from an existing piece of jewellery based on your needs. Please keep in mind that any “custom request” will cost money and it is very likely that you will spend much more on the reproduction than you spent on the original piece.